Over the years, I have had a chance to spend time at 3 of the Gaylord properties in Nashville, Orlando, and last week for Oracle HCM World at National Harbor, MD. These are massive properties with between 5 and 15 restaurants, 2,000 and 4,000 guest rooms and between 400,000 and 600,000 sq feet of meeting space.
The Nashville property has a 20,000 sq foot spa, the Orlando one is set in a campus of over 60 acres. They have waterfalls, waterways and giant atriums. Which means they are converging technologies at convention centers, hotels, restaurants, retail stores, and in some cases museums and amusement parks
Hospitality Technology, in this report (sub required) describes some of the technologies restaurants are investing in (click graph to enlarge)
Hospitality Technology, in this report (sub required) describes technologies hotels are investing in.
Swiss Tech in Lausanne provides a glimpse of how convention centers are evolving – in energy management and in flexibility to even change seating into standing spaces.